Trust Center

Welcome to the Exploris Health Trust Center. Exploris Health AG is dedicated to developing, deploying, and supporting software as a medical device, including associated cloud infrastructure and data processing activities. This Trust Center provides a clear and accessible overview of our commitment to security and trust, detailing the practices and policies that safeguard our operations and your data.

Our trust posture is built on a foundation of robust security and operational resilience. We maintain an Information Security Management System (ISMS) that covers all critical aspects of our business, including our cloud-based systems and supporting functions. This ISMS has been independently audited and certified in accordance with ISO/IEC 27001:2022, demonstrating our adherence to international standards for information security management. We leverage platforms like Drata to manage our compliance efforts, ensuring an efficient and collaborative audit process.

Exploris Health is committed to protecting your data and ensuring the continuity of our services. We have a comprehensive Disaster Recovery Plan in place to ensure swift recovery of operations in the event of unforeseen disruptions, including natural disasters, external threats, and internal malicious activities. This plan aims to minimize downtime and protect customer data, maintaining trust with our stakeholders.

We also prioritize physical security, with policies designed to prevent unauthorized access, tampering, damage, and theft of our information assets. This includes strict controls for physical facilities, personnel, and visitor access, as well as measures for workstation security, such as restricting access to authorized personnel and implementing password-protected screen savers.

To further ensure the security of our web applications, we regularly conduct penetration testing, simulating real-world attacks to identify and address potential vulnerabilities. These assessments focus on key areas like the OWASP Top Ten categories, enhancing the resilience of our systems against various threats.

This Trust Center provides detailed information on these and other practices, offering transparency into how Exploris Health maintains a secure and trustworthy environment for our users.